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Free Shipping on ORIGINALS in the US!

Free Shipping on ORIGINALS in the US!

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Frequently Asked Questions

 

I am here to help make your online art purchasing experience a total success. If you cannot find the answers to your questions below, please CONTACT ME and I will be glad to assist you. - Emily

HOW CAN I KEEP UP WITH YOUR NEW ARTWORK?  

I would love for you to be the first to know about any new artwork. An easy way to stay in the loop is to sign up for my newsletter here. Please also follow me on Facebook, Instagram and LinkedIn!

ARE YOU AVAILABLE TO DO COMMISSIONED ARTWORK?

I regularly work on custom paintings and portraits but will consider all offers and would love to realize your creative vision. Please familiarize yourself with my genre and style and understand that because I work in oils, paintings typically take from 2 - 4 months to complete (in order for the oils to dry). ​ 

ARE THERE REMOTE OPTIONS TO VIEW YOUR ARTWORK?

Yes! Please reach out to schedule a video via FaceTime, Zoom, Google meetings etc. where we can exchange thoughts about my artwork and creative process. ​ 

WHAT ARE YOUR PAYMENT OPTIONS?

Use the checkout option available on my website or contact me to pay using Venmo, Zelle, Paypal, Credit Cards, Checks and Cash. ​ 

IS THE ARTWORK READY TO HANG? 

All original artwork come ready to hang. I also supply a Certificate of Authenticity. ​ 

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

If you don't love your original artwork, return it or exchange it. I am committed to 100% customer satisfaction! If you are unsatisfied for any reason, please contact me

Bay Photos, my print vender for fine art reproductions does not accept returns; all sales are FINAL. Bay Photos does their utmost to ensure that prints are packaged carefully and arrive safely to their destination. If your prints arrive damaged, please keep all packaging and contact egilbeez@gmail.com with your order number for further instructions.

WHAT IS YOUR SHIPPING POLICY 

I will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 3-14 business days. You will receive a tracking number as soon as your order has been shipped.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests - Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

I iam not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact me with the details of what will be in the order and the address it will be shipped to.

CAN I CANCEL MY ORDER? 

Please contact me as soon as possible if you need to cancel your order. 



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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

HOW DO COMMISSIONS WORK?

  • First, let's discuss your vision for the commission - subject, color palette, size and mood so the result meets your expectations and fits your personality and taste.
  • Commissions typically cost from $800 - $3,000 depending on size and complexity and I require a 50% deposit to begin work.
  • From conception to shipping takes approximately 8-16 weeks. Please give me adequate time to finish a piece ahead of any deadline you may have. I usually have a waiting list around the holidays. 
  • You will receive regular updates with images of the work in progress to course correct as needed. 
  • You can also review the finished artwork prior to final payment, packing and shipping.
  • My goal is 100% customer satisfaction.

Thank you for your interest, share your information below and I'll follow up to schedule a kickoff meeting. 

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HERE'S 15% OFF YOUR FIRST ORDER!

Plus exclusive access to new releases and VIP discounts.

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